Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-leaks-in-walls-pomona-ca.ecojohns.com (hereinafter referred to as “Water Leaks In Walls Pomona CA,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including our website (https://water-leaks-in-walls-pomona-ca.ecojohns.com), mobile applications, online services, and products offered under the Water Leaks In Walls Pomona CA brand. However, please be advised that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage, which are not within our control.

Processing Activities

This Privacy Policy guides interactions when:

  • You use any of our applications or services as an authorized user.
  • You visit websites linked to this Privacy Policy.
  • You communicate with us via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and registration data.
  • Payment Information: Transaction details required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data associated with your financial accounts, if linked to our services.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Your geographical location data when you interact with our services.
  • Feedback: Comments, reviews, and responses provided to us by users.
  • Social Media Information: Data collected from social media platforms when users choose to log in through such accounts.
  • Product Information: Details about products viewed or purchased on our website.

We obtain this data through direct user input, interactions with our services, and automated technologies used for service delivery. Additionally, third parties may share personal data with us, although we are not responsible for their data collection practices.

Cookies

We employ cookies to enhance your experience on our website and improve analytical insights. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functionalities of our site, such as login sessions and page navigation.
  • Preference: Cookies remember user preferences for a personalized experience.
  • Analytics: They help us understand user behavior to optimize our platform.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable law. Once the purpose is fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information. These include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regular security assessments and updates to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on certain grounds.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our data protection practices.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please contact us: